Privacy Policy: Rippels Lodge

At Rippels Lodge, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or stay at our lodge.

1. Information We Collect

To provide you with a seamless experience, we may collect the following information:

  • Contact Details: Name, email address, phone number, and WhatsApp contact information.
  • Booking Information: Dates of stay, meal preferences, and any special requests.
  • Identification: Information required for check-in as per local regulations.

2. How We Use Your Information

We use your data strictly for hospitality and administrative purposes, including:

  • Confirming your reservations via email or WhatsApp.
  • Personalizing your dining experience 
  • Sending you essential updates regarding your stay or future Rippels Lodge offers (you may opt out of marketing at any time).
  • Improving our website and lodge services.

3. Data Security & Sharing

  • Security: We implement practical security measures to protect your personal data from unauthorized access or disclosure.
  • Third Parties: We do not sell or rent your personal information. We only share data with trusted service providers (such as booking engines or payment processors) necessary to complete your stay.

4. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request that we correct or update any inaccurate information.
  • Request the deletion of your data, subject to legal or tax record requirements.

5. Cookies

Our website may use "cookies" to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionalities.

6. Consent

By using our website and providing your information via WhatsApp or email, you consent to the collection and use of your data as described in this policy.





Contact Us

If you have any questions about how we handle your data, please contact us: 

Email: [email protected] 

WhatsApp: 055 829 5555